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Haversine Forums -> AirTrack - General Issues and Support

Navigraph's navdata is lost

Posted on June 23, 2012 09:50 by Duha54rus

I registered the latest (1206) data on my online account and downloaded it with no problems, but now there's only default old data, and about new one it says "the key is already redeemed and connected to another account". What can it be?

Best regards,
Andrew.

Posted on June 28, 2012 12:22 by Duha54rus

Well, I just registered 1207 one, but anyway I think that was a bug.

Best regards,
Andrew.

Posted on June 28, 2012 13:39 by skyfox

Hum, there is an issue whereby if you redeem a token without being logged in from AirTrack the token will not be connected to your account. We'll fix this, thanks for noticing it, the best way is to redeem it online once and then it becomes available to all your devices in one go.

let me know if you still have any problems,
joao @ airtrack

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