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Haversine Forums -> AirTrack - General Issues and Support

Route does not get created

Posted on September 15, 2013 04:20 by LuisAlicea

This has happened to me several times already. I go through the process of creating a route then save it. It shows up on the website as being created and an available route. When I try to load it in the iPad it doesn't show up. I go back to the website and the route is no longer there.

Posted on September 15, 2013 17:12 by skyfox

Thanks for reporting it! I 'm not exactly sure why it happens and have never heard it before but I will investigate, may be a bug of some kind.

Could you try again but now use a unique and new route name and see if it still gets deleted? Also please wait 1 minute before loading a route in AirTrack to allow it to propagate. Let me know if it still happens in this case or not.

Thanks and sorry for the problem,
joao @ airtrack

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